Call Center
In addition to offering a complete line of fulfilment services, Enta has a 450 seat global Call Center. Enta’s Global Center staff can answer the phone in many different languages and is open to service your clients 24/7, 365 days a year.
- Telephone calls are answered with your venue’s brand, not a generic brand of a ticket agent.
- Multiple telephone numbers may be used to track calls generated by marketing campaigns.
- Calls are handled from multiple countries in multiple languages - English, French, Dutch, German, Danish, Norwegian, Swedish.
- Tickets are sold from your dedicated ticketing system, giving you complete customer data and up to the second date sales figures without the need to manage ticket allocations.
- Customer credit card statements will show your brand, not the brand of a ticket agent.
- Enta provides 24/7 support to your telephone and on-line customers, either as dedicated box office or as overflow to your own box office operation.
- Your customers will be completely unaware that Enta is handling their sale while benefiting from the highest service levels in the entertainment ticketing sector.